Privacy Policy

This Privacy Policy explains how Vihapa Trading (“we”, “us” or “our”) collects, uses and safeguards your information when you use the website vihapatrading.in and our related Services. By using the Services you consent to the practices described here. The data controller is Vihapa Trading University, Hitech City, Hyderabad, Telangana, India.

• Account information: your name and email address, provided when you sign in with Google (via our authentication provider, Clerk).
• Payment information: processed by Razorpay. We receive confirmation of payment, the amount, and a payment/order reference — we do not collect or store your full card number, UPI PIN or bank credentials.
• Community information: your Discord account identifier if you choose to connect Discord for members-only access.
• Usage and device data: pages visited, approximate location and device/browser information collected through analytics cookies.
• Communications: any information you provide when you contact us by email or through the contact form.

• To create and manage your account and grant access to programs you purchase.
• To process payments and send purchase confirmations and transactional emails.
• To provide members-only access to our community (e.g. assigning your Discord role).
• To respond to your enquiries and provide customer support.
• To improve our website and Services through aggregated analytics.
• To comply with legal obligations and prevent fraud or abuse.

All payments are handled by Razorpay, a PCI-DSS compliant payment gateway. Your card, UPI and banking details are entered directly with Razorpay and are never stored on our servers. Please review Razorpay's privacy policy for details of how they process payment data.

We use cookies and similar technologies, including Google Analytics, to understand how visitors use the site and to improve it. You can control cookies through your browser settings; disabling them may affect some features.

We share personal information only with the third-party processors we rely on to run the Services, and only as needed to provide them:

• Clerk — account authentication and management
• Razorpay — payment processing
• Resend — transactional and welcome emails
• Discord — community access
• Google Analytics — website analytics
• Hosting and database infrastructure providers used to operate the site

We do not sell your personal information to anyone.

We retain your personal information for as long as your account is active or as needed to provide the Services, and thereafter as required to comply with our legal obligations, resolve disputes and enforce our agreements.

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may withdraw consent where processing is based on consent. To exercise these rights, email us at vihapatrading@gmail.com. We will respond within a reasonable time.

We use reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

The Services are not directed to individuals under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the latest revision. We encourage you to review this page periodically.

For any privacy-related questions, email vihapatrading@gmail.com or visit our Contact page.