Refund & Cancellation Policy

Vihapa Trading sells digital educational products — online courses, trading indicators, live sessions, mentorship and community access. Access is delivered electronically to your account immediately after your payment is confirmed. There is no physical product and therefore no shipping.

Because our products are digital and access (including downloadable indicators and course material) is granted immediately upon purchase, all sales are final and payments are non-refundable once access has been granted, except in the cases described below.

We will issue a refund where:

• You were charged more than once for the same purchase (duplicate payment).
• A payment was captured but access was not delivered to your account and we are unable to resolve it.
• A payment was made in error and you contact us before any program access, content download or community access has been used.

To request a refund under these conditions, email us within 7 days of the charge at vihapatrading@gmail.com with your registered email and the payment reference. Approved refunds are made to the original payment method via Razorpay and typically reflect within 5–7 business days, depending on your bank.

Where a plan is offered on a recurring (subscription) basis, the price and billing cycle are shown clearly at checkout before you pay. For recurring plans:

• You may cancel at any time to stop future renewals.
• Your access remains active until the end of the billing period you have already paid for.
• Cancelling stops future charges only — amounts already billed for the current or previous periods are non-refundable.
• You will not be charged again after you cancel.

To cancel a subscription, email vihapatrading@gmail.com from your registered email address and we will process the cancellation.

One-time programs (such as personal mentorship and annual access) are billed as a single payment and are non-refundable once the program has started or access has been granted, except in the duplicate/erroneous charge cases in Section 2.

If your payment fails or is left pending but you see a deduction from your account, no access is granted and any such amount is automatically reversed by your bank or by Razorpay, usually within a few business days. If it is not, contact us with the details and we will help resolve it.

Our programs are educational. We do not guarantee any trading profit or specific outcome, and dissatisfaction with trading results is not a basis for a refund. Please review the risk disclaimer in our Terms & Conditions before purchasing.

For any billing, cancellation or refund request, email vihapatrading@gmail.com or visit our Contact page. We aim to respond within 24 hours.